What We Collect and Why
When you open an account with us, we collect the information needed to run it: your contact details, device identifiers, and the transaction records tied to your bKash, Nagad, or Rocket deposits and withdrawals. We do not sell your personal data to third parties. Payment details
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— including your mobile wallet number and transaction IDs — are stored only as long as needed to process your request and meet any record-keeping obligations we carry. We use your session data to keep your account secure across devices. If you log in on your
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phone during a Dhaka commute and switch to a browser later, your session history helps us flag unusual access attempts. We collect cookies and basic analytics to understand how our pages load and where issues occur, not to build advertising profiles. You can request a copy
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of the data we hold on you, ask us to correct it, or raise a deletion request — all through the support channels listed on this page. Availability of certain features and data-handling practices depends on your local law and eligible region.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.